Our Policies

We collect only the information you provide — name, email, and delivery address — solely to process and fulfil your orders.

Your personal data is never sold, rented, or shared with third parties without your explicit consent.

We employ industry-standard TLS encryption and secure storage to safeguard every piece of information you entrust to us.

Payment details are processed by PCI-DSS compliant gateways; Arghya Collections never stores raw card information on its servers.

You may request complete deletion of your account and associated data at any time by writing to us at privacy@arghyacollections.com.

Cookies are used exclusively to improve site performance and remember your preferences — never for advertising profiling.

All Sale / Clearance / Promotional Items: Eligible only for exchange or store credit. Defect claims: 72-hour window applies.

All Accessories & Bags: Final sale. No return, exchange or credit under any condition.

Replacement Orders: Products received as replacements are non-returnable and non-exchangeable.

Store Credit/Gift Card Purchases: Orders placed using store credit / coupon codes/Gift Card are non-returnable.

Freedom Fit Sale Items: Orders using codes TOPS2, tops2, TOPS3, tops3, rday150, RDAY150 are non-returnable and non-exchangeable.

Refused Prepaid Deliveries (Sale): Refused prepaid orders during sale/clearance periods are not eligible for resending, refund or credit.

Promotional and sale prices are valid only for the duration of the specified sale event and may be withdrawn or altered without prior notice.

All items purchased during a sale event are sold on a final-sale basis — returns, exchanges, and cancellations are not accepted.

Discount codes and promotional offers cannot be combined with active sale prices unless explicitly stated in the offer terms.

Arghya Collections reserves the right to cancel any order placed at an erroneous price arising from a technical or typographical error on the website.

In the event of order cancellation due to a pricing error, customers will be notified promptly and a full refund will be issued within 5 business days.

Limited-edition and handcrafted couture pieces offered during sale events are available in strictly finite quantities — first come, first served.